Business processes in English
Price from: 1,400.00 zł
9-month online course, intended for business specialists and managers, as well as individuals aiming to learn business processes in practice in English. The purpose of this course is to learn the practical vocabulary related to business processes used in corporations and foreign companies. The broad scope of the course allows to improve knowledge in different business areas.
Classes in the form of training sessions combining the theory and practice. Varied discussions, sharing opinions and exercises for consolidating newly acquired information.
The course is conducted in small groups to provide the opportunity for easy conversation and practice (groups of up to 6 people).
Each participant receives resources covering the content of the course:
- Presentation in a ppt format describing the selected topic
- Vocabulary lists for the topics, with examples of usage
- Exercises to consolidate knowledge from a particular topic
- Certificate in Polish and English
Course Level: B1; B2
Where: online (zoom)
When: The course takes 9 months - 4 meetings per month (60 minutes each), divided into 2 semesters:
- winter Semester (September - January)
- summer Semester (March - June)
| Subject | Duration | Subject scope |
| Organizational structure | 3 | Types of companies and their characteristics |
| Types of organizational structures | ||
| Business model and organizational structure | ||
| Transforming organizational structures | ||
| Employment and wage systems | 2 | Types of employment |
| Typical expressions used in the area of employment | ||
| Salary systems | ||
| Colours of organization | 2 | The evolution of business management |
| The specific characteristics of management and communication depend on the color of an organization | ||
| Teal organizations - specificity and application | ||
| Strategic and operational management | 2 | Mission, vision, strategy |
| Strategic, tactical and operational objectives | ||
| Management by objectives (MBO, OKR) | ||
| New products implementation | 3 | NPI steps |
| The differences and similarities of the NPI processes depending on a product type and a customer. | ||
| The role of individual departments in the NPI process | ||
| The role of R&D in the NPI process. | ||
| Sales Management | 2 | The range of tasks and sales area structure |
| Sales management process | ||
| Collaboration of sales area with other areas of a company | ||
| Marketing | 2 | The range of tasks and marketing area structure |
| Marketing strategy and planning | ||
| Tools used in marketing | ||
| Production management | 2 | Production planning and execution process |
| Areas relevant to production management | ||
| Methods for managing and optimizing production processes | ||
| Quality management | 2 | Quality management indicators |
| Quality management methods | ||
| Quality in production and services areas | ||
| Logistics management | 2 | Production logistics |
| Transportation and distribution | ||
| Customer service | ||
| Procurement and purchases | ||
| Finance | 3 | Budgeting company's performance |
| Controlling | ||
| Acquiring funds & budget accounting - communicating with the management | ||
| Accounting basics | ||
| Projects Management | 3 | Projects management process |
| Project lifecycle and roles | ||
| Projects management methodologies | ||
| Waterfall vs. agile | ||
| E-commerce | 2 | Off line vs. on line business management Online |
| The characteristics of e-commerce | ||
| New trends in e-commerce | ||
| HR | 2 | HR areas in an organization |
| The role and tasks of HR | ||
| The evolution of the HR area | ||
| Services management | 2 | Similarities and differences - production versus services |
| The specificity of the SSC and BPO | ||
| Business processes in services | ||
| Business travel | 2 | The characteristics of business travel and accounting thereof |
| Foreign contracts | ||
| The role of mobility in the organization of travel and foreign contracts |
| Term | letni, zimowy |
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