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English for sales (część II)

English for sales (part II)

1,600.00 zł

Online course consisting of two modules, 4 months each, dedicated to sales representatives, sales managers, Business Development Managers, and other people working with customers in the sales area. The purpose of the course is to learn vocabulary and grammar structures that are critical to the sales and customer service process, as well as acquire skills and experience by conducting a presentation of company's offer, presenting a product before a group, and practicing meetings with customers.

Classes in the form of training sessions combining the theory and practice with varied discussions, conducting sample offer presentations before a group and taking part in simulated discussions and meetings with customers.

The course is conducted in small groups to provide the opportunity for easy conversation and practice (groups of up to 6 people).

Each participant receives resources covering the content of the course:

  • Presentations
  • Vocabulary list with examples of usage
  • List of expressions used during lives (i.e. used by the participants during the course - self-presentation, contacting with a client etc.).
  • Written language feedback based on sample meetings with clients (transcription)
  • Certificate in Polish and English

Course Level: B1; B2
Where: online (zoom)
The first part of the course takes 4 months - 4 meetings of 60 minutes each, every month. The participants of the part I will receive a 10% discount on part II.













    Category: English courses for professionals
    • Range
    SubjectDurationSubject scope
    Dealing with objections2Types of objections
    Methods for dealing with customer objections
    Reasoning - brainstorming your customer’s objections
    Developing arguments for your customer's objections
    Preparing and delivering presentations2Common expressions and vocabulary used in presentations
    What is an interesting presentation and what mistakes to avoid in presentations
    Your presentations - tools
    Delivering presentations in practice2Presentation in practice - participant's samples
    Business meeting - some interactions2Typical and unusual customer questions
    How to answer customer questions - best practice
    Common phrases and vocabulary used in presentations
    Difficult situations in cooperation with a customer2Pursuing a goal during a meeting
    Reframing - customer beliefs
    "Unrealistic" expectations
    Your "favorite" customer type - meet it in reality
    Negotiations2Preparing for negotiations
    Negotiation techniques
    Choose your techniques and try them out in practice
    Closing a sale2From goal definition to customer decision
    Factors influencing the closure of a sale
    When to close a sale
    Closure techniques in practice
    “Practice in practice"2Samples of participant’s product presentations
    Samples of participants’ companies presentations
    Customer conversations simulations

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    Call us: +48 504 225 381

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