Conversations with English speaking employees
1,200.00 zł
Conversations with English speaking employees - a communication skills training in English, for HR departments
Duration:2 days, location: online training (zoom)
To book training or obtain additional information contact us via the contact form.
TRAINING IN ENGLISH.
GOALS OF THE TRAINING:
- Learning about intercultural differences and aspects of communication in different cultures
- Practicing introducing a new employee (foreigner) to the principles of personnel policy and Polish labor law
- Learning the rules of a difficult conversation based on being mindful of your own and other peoples’ needs
- Learning the rules of feedback and conducting a difficult conversation with an employee regarding changing positions or terminating cooperation
THE BENEFITS OF TRAINING:
- You will gain confidence in conducting a conversation with an English speaking employee
- You will understand the importance of intercultural differences and how they convey into effective cooperation
- You will learn how to communicate difficult information so that your intentions are well received
- You will learn how to maintain control over the conversation
- You will ensure a conversation is conducted on professional and equal terms
- You will practice difficult conversations with employees in English
WHO IS THE TRAINING FOR?
- For HR Business Partners, HR Managers,
- HR Specialists working in an international environment
- For managers directing an international team
| Number | Subject | Subject scope |
| Block 1 | The importance of communication in collaboration and building relationships | The importance of communication in collaboration and building relationships |
| Values, behaviors, attitudes and communication styles in different cultures | ||
| Cultural differences in various areas (time, relationships, management styles, approach to work) | ||
| Stereotypes and their impact on communication barriers | ||
| New employee introduction process (foreigner in a company) - workshop | ||
| Conversation with an employee about employment and labor law in a company | ||
| Block 2 | How to deal with difficult situations in a professional manner | Creating effective messages - key words and catch-call phrases which unlock closed doors |
| Communication focused on understanding needs | ||
| How to formulate questions to build a solution-oriented approach, and not a problem | ||
| Managing our own and our employees’ emotions | ||
| Block 3 | Difficult conversation in practice | Feedback on performance at work |
| Clarification of the rules on employment and regulations in an understandable way: discussion regarding leave, calculating remuneration, formalities for foreign employment | ||
| Communicating difficult information: position change, degradation, changing other job conditions. | ||
| The course of an employee disciplinary interview. | ||
| How to conduct a conversation if an employee has grievances? | ||
| Conducting a termination conversation |
